Warning

If you see this warning page, that means you probably have Norton Internet Security (NIS) or Norton Personal Firewall (NPF) installed on your system.

The Solution

Norton Internet Security and Norton Personal Firewall block the sending of "referrer" information by default. This information is needed by this web page. If you want to allow referrer information to pass to a particular Web page, you must create a rule for it. The following instructions have been adapted from the Symantec support site. Please choose the appropriate instructions for the version that you have.

 

How to fix the problem in NIS 6 or newer

To create a rule:

  1. Open Norton Internet Security
  2. Click Privacy Control, and then click Configure and click Advanced.
  3. In the bottom of the Advanced window, click Add Site.
  4. In the New Site/Domain box, type www.impressionone.net, and click OK. The site name appears in the left frame of the Options window.
  5. Click www.impressionone.net.
  6. On the Global Settings tab, under the Information about visited sites section, uncheck Use default settings.
  7. Click Permit.
  8. Click OK to close the Options window.
 

How to fix the problem in NIS and NPF 2004, 2005 or newer

To create a rule:

  1. Open Norton Internet Security or Norton Personal Firewall.
  2. In Norton Internet Security or Norton Personal Firewall 2004 or newer: Double-click Privacy Control, and then click Advanced.
  3. In the bottom of the Advanced window, click Add Site.
  4. In the New Site/Domain box, type www.impressionone.net, and click OK. The site name appears in the left frame of the Options window.
  5. Click www.impressionone.net.
  6. On the Global Settings tab, under the Information about visited sites section, uncheck Use default settings.
  7. Click Permit.
  8. Click OK to close the Options window.
 

How to fix the problem in NIS and NPF 2003

To create a rule:

1. Open the list of Web sites:

a. Open NIS or NPF.
b. Click Options.
c. Click Internet Security or Personal Firewall. (This step is not always needed.)
d. Click the Web Content tab.

2. Add a new Web site:

a. Click Add Site. A new site/domain box appears.
b. Enter www.impressionone.net
c. Click OK.  The site name appears in the left frame of the Options window.

3. Configure the new Web site:

a. Click www.impressionone.net
b. Click the Global Settings tab.
c. In the "Information about visited sites" section, clear "Use default settings".
d. Click Permit.

4. Click OK to close the Options window.

 

 

How to fix the problem in NIS and NPF 2002 and earlier

To create a rule:

1. Open the list of Web sites:

a. Open NIS or NPF.
b. Click Options.
c. Click Internet Security or Personal Firewall. (This step is not always needed.)
d. Click Advanced Options.
e. Click the Web tab.

2. Add a new Web site:

a. Click Add Site. A new site/domain box appears.
b. Enter www.impressionone.net
c. Click OK. That site name appears in the left frame of the Advanced Options window.

3. Configure the new Web site:

a. Click www.impressionone.net.
b. Click the Privacy tab.
c. Check the "Use these rules for..." box.
d. Change the Referrer from "Block" to "Permit". Your screen should look something like this:

e. Click Apply, and then click OK.

4. Click OK to close the Options window.